We currently have a sg 105 UTM 9 appliance purchased in 2015. Firmware version is 9.707-5 but no longer receives updates. Is it still supported? Serial number is S140182C02CCDCD. We are not sure as the revision number. Many thanks.
Hi Dale and welcome to the UTM Community!
It should still be supported if your subscriptions are up to date. If you go to the 'Configuration' tab in 'Management >> Up2Date' and set 'Firmware Download Interval' to "Manual" and then click on [Check for Up2Date packages now] on the 'Overview' tab, does your SG download new Up2Dates?
Cheers - Bob
Hey Dale Firmin,Thank you for reaching out to the community, yes and your appliance's revision number is v2. [based on the serial number your provided:S140182C02CCDCD]Further for the firmware upgrade please refer the useful KB articles below:1.) Manual firmware installation with Up2Date - https://support.sophos.com/support/s/article/KB-000034253?language=en_US2.) Perform a Sophos UTM Up2Date from the command line - https://support.sophos.com/support/s/article/KB-000034275?language=en_US3.) Run Up2Date - https://support.sophos.com/support/s/article/KB-000034903?language=en_US
Thanks & Regards,_______________________________________________________________
Vivek Jagad | Technical Account Manager 3 | Cyber Security Evolved
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