UTM Update 9.709 - no problems

We have an issue with WAF and Exchange EWS. See: community.sophos.com/.../490070

Yeah, and along with several posts in UTM, we've noticed Pattern updates don't appear to be working correctly (stuck for a month at the same pattern - 206808).

Thank you Amodin for putting another note on this thread,  I see the same issues on all appliances, 115, 135, 210 and virtual also.  Hopefully someone from Sophos will read this and respond.  Hello.....pattern updates are not updating, stuck on 206808 for weeks.

Hello Amodin/RDL,

Thank you for the report, I would double-check internally about this and update the post once I have some information. 

Regards,

Thank you, Emmanuel,

For you to also reference in case you missed them (forums are moving through posts quickly):

bad pattern updates??? - General Discussion - UTM Firewall - Sophos Community

Question: is it possible that since 09.02.2022 8:00 no pattern / Antivir updates work anymore? - Hardware, Installation, Up2Date, Licensing - UTM Firewall - Sophos Community

Thank you, Emmanuel,

For you to also reference in case you missed them (forums are moving through posts quickly):

bad pattern updates??? - General Discussion - UTM Firewall - Sophos Community

Question: is it possible that since 09.02.2022 8:00 no pattern / Antivir updates work anymore? - Hardware, Installation, Up2Date, Licensing - UTM Firewall - Sophos Community

Hello,

Thank you for the additional info,  this seems to be a cosmetic issue rather than the up2date pattern not working, but tomorrow or Friday I should have a better update for the thread.

Regards,

Exactly emmosophos, i just happened to see those packages update in the live log, to give credit to someone, I don't know who on another discussion mentioned they had updates happening, I think the post was 7 or 10 years old, I don't know it did those updates in there, i thought it was just the geoip database, and the cyren database.  Noone tells us, we have to figure it out from people doing command line stuff haha.thanks for checking on it, we in the UTM vs XG community feel a little neglected from time to time.  I hope and pray the UTM SG line continues on for a while, the XG just is NOT ready for heavy or serious use, from talking to others that install it and get yelled at.  Thank you so much, will monitor this channel.....

The problem with the pattern number incrementing has been identified and is being resolved.

This issue is completely cosmetic and has not had any impact on the continued download and updating of the various pattern sets.

The pattern number displayed on the WebAdmin screen is usually incremented each time we publish an update to any of the individual up2date pattern sets. It's part of the update, but it is only used for display. The version number of each pattern set is used to check whether any actual updates are required.

We have identified the cause and corrected it. It was related to some recent changes in the hosting infrastructure for our up2date publishing services.

You should see the pattern number start to increment again later today.

Thank youRichBaldry, for getting this started, and following up, that's how to get things done these days. Some of us noticed the hosting changes and I noticed that also.  People like me have learned to shutup. haha 

FYI, It would be a good idea if 1/2 the update servers were to stay on amazonaws, then get another cloud vendor for the other 1/2.  AmazonAWS has psychological issues occasionally, then stuff starts working again without ever admitting the error. 

I know you can't run the entire company, but may mention to someone that even amazon.com does NOT USE amazonaws for their own DNS, go check that out. haha.  SERIOUSLY.  Noone listens to me unless they're paying $1500 per hour and they're in serious trouble.

Thanks - glad to know they got this identified after our conversation Tuesday afternoon.

Cheers - Bob

Yes sir BAlfson, I'm glad you're doing OK.  This was a weird one for sure.  Thank you for letting me access your brain for a bit.