Firewall blocking

Hello Dhanalakshmi,

Thank you for contacting the Sophos Community!

Please confirm what type of tunnel you are using.I

f the UTM is blocking this IP via the Web Protection, make sure you go to Web Protection >> Filtering Options >> Misc >> Transparent Mode Skiplist >> and add the IP under Skip Transparent Mode Destination Hosts/Nets

Also if you run the following command from the shell of the UTM, what interface does it point to?

# ip route get x.x.x.x (x.x.x.x is the IP you are trying to access) 

Regards,

ip : Die Benennung "ip" wurde nicht als Name eines Cmdlet, einer Funktion, einer Skriptdatei oder eines ausführbaren
Programms erkannt. Überprüfen Sie die Schreibweise des Namens, oder ob der Pfad korrekt ist (sofern enthalten), und
wiederholen Sie den Vorgang.
In Zeile:1 Zeichen:1
+ ip route get 10.35.32.20
+ ~~
+ CategoryInfo : ObjectNotFound: (ip:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException

Hello Dhanalakshmi,

Sorry, I am unable to understand what you wrote.

Did you run the command IP route get 10.35.32.20 on the shell of the UTM?

utm1:/root # ip route get 8.8.8.8
8.8.8.8 via 216.232.49.1 dev eth1 src 216.232.49.2
cache

Are you trying to access via the IP or a FQDN when you type in the browser?

regards,

Hello Dhanalakshmi,

Sorry, I am unable to understand what you wrote.

Did you run the command IP route get 10.35.32.20 on the shell of the UTM?

utm1:/root # ip route get 8.8.8.8
8.8.8.8 via 216.232.49.1 dev eth1 src 216.232.49.2
cache

Are you trying to access via the IP or a FQDN when you type in the browser?

regards,

Thanks for reply. Adding Web Protection >> Filtering Options >> Misc >> Transparent Mode Skiplist >>  worked .

When i tried accessing the IP as URL it is downloading the webstart.jnl (jinitialtive file) instead launching the application.

Hello Dhanalakshmi,

Thank you for the update I marked the answer I provided as correct. 

Regards,