Firewall blocking

We have created Site to Site VPN tunneling . Port 443 of the specified IP but cannot access the IP .

The error log say Web protection block how to fix this . I tried adding IP in exception and while list but that doesnot work

How to fix this

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  • Hello Dhanalakshmi,

    Thank you for contacting the Sophos Community!

    Please confirm what type of tunnel you are using.I

    f the UTM is blocking this IP via the Web Protection, make sure you go to Web Protection >> Filtering Options >> Misc >> Transparent Mode Skiplist >> and add the IP under Skip Transparent Mode Destination Hosts/Nets

    Also if you run the following command from the shell of the UTM, what interface does it point to?

    # ip route get x.x.x.x (x.x.x.x is the IP you are trying to access) 

    Regards,


     
    Emmanuel (EmmoSophos)
    Community Support Engineer | Sophos Technical Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

  • ip : Die Benennung "ip" wurde nicht als Name eines Cmdlet, einer Funktion, einer Skriptdatei oder eines ausführbaren
    Programms erkannt. Überprüfen Sie die Schreibweise des Namens, oder ob der Pfad korrekt ist (sofern enthalten), und
    wiederholen Sie den Vorgang.
    In Zeile:1 Zeichen:1
    + ip route get 10.35.32.20
    + ~~
    + CategoryInfo : ObjectNotFound: (ip:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException

  • Hello Dhanalakshmi,

    Sorry, I am unable to understand what you wrote.

    Did you run the command IP route get 10.35.32.20 on the shell of the UTM?

    utm1:/root # ip route get 8.8.8.8
    8.8.8.8 via 216.232.49.1 dev eth1 src 216.232.49.2
    cache

    Are you trying to access via the IP or a FQDN when you type in the browser?

    regards,


     
    Emmanuel (EmmoSophos)
    Community Support Engineer | Sophos Technical Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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