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Cisco drop connection to UTM

Hi all.
Lately my users start complaining about small drooping of connections every now and then.
We have a new Cisco router (4431) which connected to my ISP in one port, and to my UTM in the other port.
the UTM is a soft release on a Dell server with 8 ports.
While pinging from the Cisco to the UTM I'm getting some ping drops:

Mm-Router#ping 90.118.21.10 repeat 20
Type escape sequence to abort.
Sending 20, 1000-byte ICMP Echos to 80.18.221.2, timeout is 2 seconds:
!!!!!!!!!!.!!!!!!!!!
Success rate is 95 percent (19/20), round-trip min/avg/max = 1/1/1 ms

Vice versa is OK.
Intrusion Prevention is off, and ICMP enable.

Any idea?

Thanks
Goldy

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0 dirkkotte over 4 years ago

Before you install the cisco router all was ok?

Which device do you replaced?

Possible there are port settings configured before (speed/duplex)?

Try to download a big file .. is the speed as expected?

ftp.astaro.com/.../

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
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0 Goldy_01 over 4 years ago in reply to dirkkotte

Thanks/

Before you install the cisco router all was ok? - yes

Which device do you replaced? The cisco. we had an older one.

Possible there are port settings configured before (speed/duplex)? - checked it all. seems OK (1Gb full duplex).

Try to download a big file .. is the speed as expected? seems OK (About 200 Mb/s).
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0 BAlfson over 4 years ago in reply to Goldy_01

Shalom Goldy - always great to see you around! Your Astaro useful shell commands thread from Sep 2011 is still going strong.

Do you learn anything from doing #1 in Rulz (last updated 2019-04-17)?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Goldy_01 over 4 years ago in reply to BAlfson

Hi Bob.

Great to hear from you.[:)]

Which is the best way to to find out errors on the Eath Line connections?

Thanks
Goldy.
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