RED don't working after 2 days

Hi Uwe,

what LED blink code does you RED show?
https://community.sophos.com/kb/en-us/115431

Best Regrads
DKKDG

Hi DKKDG,

we have made a short Video from the LED's, unfortunately the Video is 4 MB, so we can't attach.

First Power is on.

LAN 1 is on

WAN is on, blinking

after a short time System is blinking

System is on

router is blinking

after a short time Internet and tunnel si blinking, too

System, router, Internet and tunnel is blinking one after another

then all four LED's are blinking simultanously, System LED in red

after a short time LAN1, LAN2, LAN3, LAN4 blinking simultanously,

then LAN1 is on again

We tested:

we take the cable from the WAN-Port and attached the cable with a Notebook. The Notebook got an IP-adress and reach the Internet.

Best regards,

Uwe

Hi Uwe,

did you get any entries in the RED log?

Otherwise try to restart the RED service by disable and enable the RED function if possible.

Best Regards
DKKDG

Hi DKKDG,

on the UTM in "Live Log: RED" SELF: (Re-)loading device configurations.

On the RED the four LED's (System, Router, Internet, Tunnel) are blinking from left to right and back since two hours. We think we have a hardware-Problem?

Best regards,

Uwe

Hi Uwe,

if your log does not show any entries about the RED device than there is no connection to your utm.

Try to delete and reconfigure the RED device in you utm.
Do not forget to write down the unlock code for your device.

This will be needed if readd the RED device

Best Regards
DKKDG

Hi DKKDG,

we have got a new RED.

Best regards,

uwe

Hi DKKDG,

we have got a new RED.

Best regards,

uwe