Astaro.org

bad move with forum, the best knowledge-base is down...
you can´t convert all the old threads to new "bad"-forum.. think about links in postings.. you´ll have many dead links..
so it´s time to move..
at the moment we check fortinet and watchguard-firewalls, we´ve all sample to test..

OMFG! o_0

ruckus, first off, thanks for answering the questions and glad to hear you don't wear a suit.

If email is key then don't you think you might want to let people know that when they're signing up, like a warning to use the same email?

Which leads me to my next question... what email did I use? I've got no frickin' idea because I have many aliases which route to my primary. And I had no reason to make note of this because it wasn't my user name on the old forum.

I know, I'll just go to the old forum and look it up, oh wait... I can't! You see the problem here?

Now what, what if I figure out what my old email address is and it isn't the one I picked on the new forum? If I change my username to something else to free it up, will it free it up to be used with the correct one?

Hi SWGOCI,

Good point about the warning - article updated. You should register with Sophos ID using the previous email address (can't remember? Hint: a________e@s__g____l.__t) and then change your user name - you'll have to change the existing log in to something else (like add a 1) and then your username should be freed up.

I...just...wow.
Having had the misfortune of buying into the UTM world at arguably the worst possible time (right around the debacle that was the release of 9.3), I continue to be blown away by how poorly just about every aspect of this company is handled. While I very much appreciate (most of) the staff posts here, the fact is that their bosses and their bosses' bosses must be seriously clueless.
Support was god-awful before (completely overwhelmed by the hot mess that was 9.3) - I can only imagine what it's been like the last couple of weeks. Luckily we've had relative success with 9.313 (finally a stable release) and have been far too frightened to even think about moving off of it on our dozens of deployments.
My wallet is calling for continued optimism that Sophos will get their isht together and stop making boneheaded mistakes (and, knowing that mistakes happen to all of us, following them up with ridiculous marketing-driven doublespeak - i'll stop short of saying lies).
HUGE thanks to Bob and other contributors at astaro.org who made our rollout possible, while Sophos made it painful.
Here's hoping.
Wes

ruckus, this was very helpful and is much appreciated. Thanks for taking the time to look up that email for me too.

I concur with the general consensus that this could not have been handled more poorly and is completely backwards from how it should have been handled. I don't know how much of a hand you had in this process, but at least you're trying to make amends, and that goes a long way in my book.

Hopefully Sophos will make good on reviving ALL of the previous content that BAlfson and others so graciously contributed. Were it not for people like him on the old forum and my reseller, I would have never purchased our units after evaluating them. If Sophos does NOT make good on this I can assure Sophos they'll lose revenue over this.

In fact my renewal is just around the corner and I'm holding off for now just to see if this claim of putting content back is kept. A company is only as good as their word.

Article about migration states... " It may take us several days to complete the restore with the full site content being available next week."

We're coming up on two weeks, where's our stuff?

Astaro Update #1

Thanks for working and communicating with me on what you’d like to see happen with the Astaro migration. I’ve been working with my teams across Sophos and I would like to share the latest news.

Mid-December 2015
This initial release will be focused on migrating all the data from Astaro.org to Sophos Community
- All Astaro boards – posts, images, registration details, views etc.. - will be migrated to the Sophos UTM 9 group in a very similar structure as Astaro as discussed
o All language boards and any board without a post from November 2015 will be put into a read-only state as discussed
- Email notifications will be available so that you can quickly follow up on posts. Be sure your notification settings are up-to-date.

Late January – early February
The second release will improve the User Experience and User Interface of Sophos Community. More to follow!
- Search improvements to help you discover information and content that is relevant to you
- Pagination feature to better browse through pages of content in each group
- Full text editor will be available by default. This will improve the UX to easily post logs, screenshots, images and emoticons etc…
- Summary of new posts (eg. created in the last 24 hours) or unread posts of specific groups you are interested in. This was available in Astaro and we want to bring this feature back
- Improving the breadcrumb in each community group when navigating to and from the Knowledge Base
- Fix the private message setting to allow users to set the option to Allow private message from Everyone.

My team or I will continue to provide updates as they are made available and hope this information is helpful. Please continue to provide feedback because this community can only grow and mature with your input.

Sorry, but this new so called forum is a nightmare and in no way a proper replacement for a Bulletin Board.

I second that