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Astaro.org

AlanT

Hi Everyone,

we've been planning a migration to a newer and more capable forum site for some time now, and were just a few weeks away from kicking off this process. Unfortunately, a recent vulnerability has appeared in the wild, affecting vBulletin, the software we were using for the astaro.org communities site. Astaro.org was not compromised from this vulnerability, but as a precaution, we did take the site down, to protect our users. 

The site used a number of add-ons, and some custom plugins, which would need weeks of effort to convert and replace, if we were to upgrade the site and apply fixes for this vulnerability. As we were planning to migrate by that time anyway, we've made the decision to cut immediately to the new communities site, which has been running successfully for other Sophos products. To that end, we've spun up two forums quickly, where astaro.org users can again congregate. unfortunately, it will still take some time to complete the migration, so user accounts, and previously posted content has not yet been migrated. This process will take a matter of weeks to complete. In the interim, we will create a static view of the astaro.org, so content there will still be accessible. This should be completed later today.

This certainly wasn't the introduction we wanted for our new communities site, but we are excited about the new platform, and its capabilities. Please be patient as we step through this transition as quickly as we can. There will be some pain, but we will try our best to minimize it for you. 

Thanks everyone for your patience, and understanding!

Alan Toews

Technical Product Manager, Network Security, Sophos



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  • Gee... this is awesome. Trying to refer to my notes at astaro.org and guess what?... That's right, they're not there. And... they're not here either. You guys rock.

    Last I checked the definition of migration was... to move something from one place to another so... where's my stuff?

    Wow, I would love to tell my coworkers when I'm "migrating" them to their new computers that it's okay that their 20GB of email and documents aren't on there "yet", but Microsoft just published a critical vulnerability so just go ahead and use the new pc and I'll get your documents on there "sometime".

    I've yet to see one of you employees answer the previous posters question about how you are going to move my Astaro SWGOCI profile here since I'm occupying that profile here already (with no content).

    These are the questions that I would like answered for the record and I'm gonna go ahead and bet you don't answer these just like you didn't answer the previous posters valid question:

    Are you going to merge my profiles?

    How do you know I'm the same SWGOCI?

    Are you going to "migrate" all of my posts including the extremely critical ones?

    Was there anyone involved in this lack of thought process who was NOT wearing a suit?

    And lastly, could you please ask these suits if they are aware that publicly traded companies actually have investors that they have to answer to, these suits aren't really calling the shots anymore, they do know that right?

  • in reply to SWGOCI
    Email is the unique key - same email address, same user. That's not the difficult part. This is what we did when we migrated the the posts from our two other forums to this community. And yes, we'll move all the posts - good, bad, ugly.

    Just to say it again, we never wanted this to happen like it has. I talked openly, and it's no secret (ask for example Bob and BarryG about the discussions I had on Astaro.org), that we were in the planning stage of decommissioning the Astaro.org site as we needed all three forums to come together and benefit from being in one place. I wish the full thread was there right now, but for what it's worth this is a link to one of the discussions I had www.astaro.org/.../54613-forum-admins-do-you-know-vbulletin-3-8-6-now-end-life-security-threat.html. There were one or two others in the hidden moderators board also. We recognized that forum was a mature, happy (maybe just fairly contented for some), well organized community of peer-to-peer members helping each other, and that the site has a ton of information (over 700,000 pages) that everyone relied on. Hence we didn't rush the migration - we kept delaying it. The discussion started in February. We knew it had to come and that we probably would upset some users if not handled right as a change like this is more an art than a science. So we asked for feedback and comments before proceeding. We were busy planning the content migration, user profile migration, the group and board structure, and prioritizing features needed for the site so we could show that we're listening and that the software platform the community runs on will be developed for its users and then - bang.

    So none of us wants this situation but here's where we find ourselves. How do we make it right. How do we move forwards. Bob continues to be excellent by providing suggestions and comments on this site and others are doing the same - I want to thank all of them. For starters we need more forums (boards) in the UTM group of the community so posts on different topics can be separated from each other. That's something we can do immediately, and I'll start a thread to discuss that and get opinions. We are still working on getting the full content of Astaro.org back up, and we're working on getting it migrated, along with user profiles, to this group so it's in one place. As with all software, there are a set of bug fixes and features we want to release and are working on those too.

    P.S. I don't wear a suit.

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  • in reply to ruckus
    "Email is the unique key - same email address, same user. "

    Except when it isn't? I'm the same user (or am I?) but I am not using the same email address.
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