Request a copy of data that I am sharing with Sophos while using UTM 9 Home edition

Hi Niko,

Can you tell us which data are you referring to? Is it related to the form that you fill up before downloading the installer?

Thanks,

Hi sachingurung,

Thanks for your immediate reply.

If you are referring to this :

"By submitting this form, you consent to be contacted about Sophos products and services from members of the Sophos group of companies and selected companies who partner with us to provide our products and services. Sophos is committed to safeguarding your privacy. If you want more information on how we collect and use your personal data, please read our privacy policy and cookie information page."

the answer is most likely yes although I suspect this refers mostly to the collection of data that derives from the device with which you submit the form.

Anyway, under "Data collected automatically" paragraph in your privacy policy it states :

/*

When you use our Site, products, or services, we may collect certain data automatically from your computers or devices (including mobile devices). The data we collect automatically may include your IP address (explained further below), device type, operating system details, unique device identification numbers (including mobile advertising identifiers), browser-type, browser language, operating system, geographic location (as explained further under the heading “Location information”) and other technical information

*/

I assume that this policy also applies for the UTM 9 software as well.  I expect that Sophos UTM 9 might be collecting one or more of the following from my network environment and if not , I would like to know which ones it does.

1. Most frequent sites i am visiting
2. The files that the viruscan is checking via the endpoint 
3. The hostnames of the network
4. The OS
5. ...etc

What I am also asking is whether you are compliant with GDPR ( I saw another thread on this but I didn't see any answers). Some companies (e.g Apple) provide a service which allows customers to get a copy of all data associated with their Apple ID - this means ONLY the data that is linked with an ID and can identify a user.

Is Sophos able to facilitate the same service or request ?

Thanks and sorry for my very long reply.

Hi Niko Sidis 

Thanks for reaching out, for reference here is the link to our policy regarding data protection.

In regards to your service request for this data, please refer to this page, navigate to the "Your data protection rights" tab, and complete this related form.

Alternatively, if you had other queries relating to data protection, please contact dataprotection@sophos.com

Regards,