Any idea what's the issue when my two new APX530 we set up behind XGS136 do not show with their MAC, firmware version, uptime and workload in Sophos Central?
No blocked packets from them towards Internet.
They are working fine but that information is missing making me think something is broken with the integration.
Hello LHerzog ,Thank you for reaching out to the community, this looks new, and especially to APX 530 ETSI model rev1, would request you to raise a support service request and share the service request we can expedite the process for further investigation.
Thanks & Regards,_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Sophos Community | Product Documentation | Sophos Techvids | SMSIf a post solves your question please use the 'Verify Answer' button.
Thanks Vivek. We'll wait the Central maintenance that is happening today to finish first.
fyi: the APX530 have been shipped with the APX320 that can be seen on the screenshot. The 320 show up correctly. Old APX530 in other Central accounts do also show up fine.
Sure, FYI Central wireless isn't under maintenance though:
today they are showing all information as expected.