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APX530 online in Central but not showing MAC, Firmware version, uptime and workload

Any idea what's the issue when my two new APX530 we set up behind XGS136 do not show with their MAC, firmware version, uptime and workload in Sophos Central?

No blocked packets from them towards Internet.

They are working fine but that information is missing making me think something is broken with the integration.

  • Location DE
  • MAC -
  • S/N P12008GP93RQF7F
  • Version Unknown
  • Internal IP 192.168.xxx.xx2
  • External IP 37.xxx.xxx.89
  • Model APX530

  • Location DE
  • MAC -
  • S/N P12008GPKBKW62C
  • Version Unknown
  • Internal IP 192.168.xxx.xx3
  • External IP 37.xxx.xxx.89
  • Model APX530


Firmware Update

You can schedule firmware updates by selecting the frequency and time.

Current Version

  • Version v2.3.4-3
  • Release date 09/07/2022
  • Installed at 09/12/2022



Updated TAGs
[edited by: Erick Jan at 2:12 AM (GMT -8) on 12 Jan 2024]
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