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Sophos ap55 with ISP router

Hello everyone,
i need some help to troubleshot my problem.

I have a virtual machine with Sophos FW home installed. i wanted to use some AP55 leftover i have at home and configure a couple of wireless networks with some VLANs.
The problem i'm facing is that sophos doesnt recognize the AP in anyway...

This is my network setup:

DHCP is controlled by the ISP router, the ap is seen from the router and it gets an IP, but for some reason the sophos VM cannot see it so i cant pair it.
I followed the guideline on the sophos website but this changed nothing..
Is there anyway to do it?

Thanks for help

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0 Bertani Luca over 2 years ago

i've added a network card to the VM and directly connected the AP, it's still not working but now i can see this in packet capture

/resized-image/__size/1280x960/__key/communityserver-discussions-components-files/163/5710.sophos.png

shouldnt the IP be 1.2.3.4?

and what is that destination?
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0 PhilippRusch over 2 years ago in reply to Bertani Luca

That is boostrap-protocol, udp 68 is the client searching for a server (udp 67 is the server reply).

Mit freundlichem Gruß, best regards from Germany,

Philipp Rusch

New Vision GmbH, Germany
Sophos Silver-Partner

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0 Bertani Luca over 2 years ago in reply to PhilippRusch

is there any other pre-config i have to do before trying to add an AP?
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0 PhilippRusch over 2 years ago in reply to Bertani Luca

Has this specific AP55 been used in another network before?

Mit freundlichem Gruß, best regards from Germany,

Philipp Rusch

New Vision GmbH, Germany
Sophos Silver-Partner

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0 Bertani Luca over 2 years ago in reply to PhilippRusch

yes it was, should i reset it in some way?
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0 PhilippRusch over 1 year ago in reply to Bertani Luca

Have a look here:

factory reset of an AP 55

Mit freundlichem Gruß, best regards from Germany,

Philipp Rusch

New Vision GmbH, Germany
Sophos Silver-Partner

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0 PhilippRusch over 1 year ago in reply to Bertani Luca

Have a look here:

factory reset of an AP 55

Mit freundlichem Gruß, best regards from Germany,

Philipp Rusch

New Vision GmbH, Germany
Sophos Silver-Partner

If a post solves your question please use the 'Verify Answer' button.
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