Hello.
I have two configured AP 55 (were in on other warehouse) and want to use them on a other SG125 (Ver 9.706-9). Everything is physically connected but I don't see the AP in the "wireless protection". How can I reset the config and use them on the other SG125?
Thank you very much.
Hello radheshyam chaube,Thank you for reaching out to the community, please refer a KB below to reflash an AP: https://support.sophos.com/support/s/article/KB-000039314?language=en_USAnd then try to configure the AP 55 again on UTM 9.706-9: https://support.sophos.com/support/s/article/KB-000038262?language=en_US
Thanks & Regards,_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
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I have two configured AP 55 (were in on other warehouse) and want to use them on a other SG125 (Ver 9.706-9). Everything is physically connected but I don't see the AP in the "wireless protection" https://19216801.onl/. How can I reset the config and use them on the other SG125?
I got this,..
Hi, APs can be found under the wireless protection > Access Points > Active Access points.If you do not see under the active or pending > then try reflashing the AP: reflash an AP: https://support.sophos.com/support/s/article/KB-000039314?language=en_USAccess Points communicate on IP 1.2.3.4 and the TCP Port 2712, try configuring again with the help of https://support.sophos.com/support/s/article/KB-000038262?language=en_USAnd try to perform a packet capture like tcpdump - to see whether or not AP is communicating over the IP and Port mentioned. if it does, you should be able to see it under wireless protection > Access Points > Pending access Point.