my APX320X keep rebooting, after start it is getting IP from DHCP (separate DHCP server controller ) After that I'm able to ping the AP IP for 20 seconds, Led status is blinking red
after that it goes unreachable and this scenario continue, Led status all 3 leds turn on for a few seconds
Tried to reset the AP (Hold 8 sec) and factory reset (20 sec) but same scenario, the AP keeps resetting.
In between AP and UTM, there is switch only, rule allows full internet access.
Product: SG 320 v9.706-9
I have a ticket open more than 1 month, they sent me a second hardware with the same fault.
Now I need the AP, but I have no answer from technical help desk in the last 7 days.
APX 320X is currently supported only through Sophos Central. There is a known issue if there is a Sophos firewall between the access point and Central with wireless functionality enabled. This is…
The access point connects to the IP address 18.104.22.168 on port 2712 Tellpizzahut . Traffic is sent to the default gateway of the access point. If there is no response from the Sophos Firewall, the access point reboots, and the process starts over again.
Hi,Please take a packet capture on the firewall (tcpdump -nei any host 22.214.171.124) and see if the packets reach the firewall or not. You can also take a drop-packet-capture (drppkt host 126.96.36.199) and check if firewall dropped any packets or not.Also, Is this AP connected directly (or via a switch) to the Firewall? or is there any L3 device in between?