Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 4 replies
  • Subscribers 42 subscribers
  • Views 15720 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How do I change user group from Administrator to User

ShunzeLee

Dear All,

When a user account change to Administrator,

how do I change the user group from Administrator to User?

The "User" option is gray, and can't be changed back...

Shunze



This thread was automatically locked due to age.
Parents
  • +1

    HI ShunzeLee, 

    There is no way for the user to be changed from Administrator to User. Even if you have changed the Role from the user profile the condition remains the same. 

    What Could be done is to delete the user and recreate the same user. Or you may create choose the profile that does not access the XG. If you are using an ADand delete the user, the user will pop back in with the user type "User" as soon as the user authenticates again via AD.

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Aditya Patel

    this is strange, why it is so complicated to degrade a admin user?

    please consider the possiblity to change user rights in the next FW update. Thanks.

Reply Children
No Data
Unfiltered HTML