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firmware SFVH (SFOS 20.0.2 MR-2-Build378) - RED ISSUE

i have a problem with red configuration after new firmware SFVH (SFOS 20.0.2 MR-2-Build378)   

 when i create a new red interface the red server Uplink IP: n/a  or the red client Uplink IP: n/a  

the connection between red server and red client not stable  

 



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[edited by: Raphael Alganes at 12:19 AM (GMT -7) on 23 Aug 2024]
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  •  help Hello Dear 

    kindly be noted that i steal have problem with the red connection 

    i have sophos xghome in site A - and make RED server on it and i have ddns on it that use on the client site 

    and make dmz in my isp router as WAN MAC ADDREES to access the red service port 3400 

    but when i try to check port by any port checker site with my ddns name and port 3400 that show to me the port is closed 

    and in the network interface shown offline

    RED _TEST
    REDS

    RED
    Enabled
    Auto-negotiated
    10.0.6.2/255.255.255.240
    Static
    offline

    please note that problem happened after new sophos installation in new firmware as below 

    SFVH (SFOS 20.0.2 MR-2-Build378) V01001TGJ7F7R57

    i try to make Local service ACL exception rule  as below configuration

    ule name
    Description
    IP version
    IPv4
    IPv6
    Source zone
    WAN
    Source Network / Host
    • the local server ip   

       192.168.6.1

    Add new item
    Destination host
    • #Port2   - wan port   and make DMZ on router 
    Add new item
    Services
    • HTTPS
    Add new item
    Action
    Accept
    Drop
    can please help me 
      
     thanks .

     

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