Where is V20 firmware update?

Hello Fondartigianato ,

Thanks for reaching out to Sophos Community.

You may download the SFOS here: https://support.sophos.com/support/s/article/KB-000043162?language=en_US

Before upgrading, you may refer to the following KBAs:

Getting ready for firmware updates: https://support.sophos.com/support/s/article/KB-000039405?language=en_US

Move to a different firmware version: https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware/FirmwareMoveToDifferentVersion/index.html

Firmware upgrade on HA: https://docs.sophos.com/nsg/sophos-firewall/20.0/help/en-us/webhelp/onlinehelp/HighAvailablityStartupGuide/HAFirmwareUpgrade/index.html 

Refer to the release notes of the version you'll be upgrading to: https://docs.sophos.com/releasenotes/index.html?productGroupID=nsg&productID=xg&versionID=20.0

Hope this helps.

Regards

Thanks for your answer. I don't understand why I've to do a "manual" update... since V17.5 till now, I always upgrade with a simply click on button. It's my problem, or firmware V.20 doesn't support normal wizard installation? 

Hi,

it hasn’t been rolled out to all customers yet.

ian

Hello Fondartigianato ,

The firmware release follows a standard update process:  Firewall Firmware Release Process and Timeline 

But you can always download the firmware manually and update at anytime.

Hope this helps. Have a nice day and thank you for choosing Sophos.

Regards,

Hello Fondartigianato ,

The firmware release follows a standard update process:  Firewall Firmware Release Process and Timeline 

But you can always download the firmware manually and update at anytime.

Hope this helps. Have a nice day and thank you for choosing Sophos.

Regards,