Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Failed to install Sophos Connect 2.3.0

Hi Guys,

I need help with this issue, have tired a few times to install Sophos Connect failed giving me error msg:

Service 'OpenVPN Service' (OpenVPNServiceInteractive) failed to start. Verify that you have sufficient privileges to start system services.

steps that i have tired :

1) Downloaded & installed OpenVPN-2.6.10-I002-amd64 successfully, reinstalling Sophos connect still failed with the same above error msg 

2) Edit Local Policies/User Rights assignment / "Log on as a service" policy and add the service account, stil failed

3) Events viewer has records many Error No: 7000 /7009 reporting OpenVPN Service service failed to start 

Need advise on how to resolve this issue guys


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[edited by: Raphael Alganes at 2:16 PM (GMT -7) on 21 May 2024]
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