I encountered this error while doing POC for the user. The network connection and service are functioning normally. After clicking to continue, this error is also present。
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I encountered this error while doing POC for the user. The network connection and service are functioning normally. After clicking to continue, this error is also present。
Hi Derry Wang1 ,
Thank you for reaching out to the community, you can refer - Troubleshoot error: Can't connect to the registration service.
fsck-on-nextboot
on the device console.If neither resolves the issue, proceed with the steps below:
cd /content/licensing
ls
lic_ csr.key and lic_csr.pem
. rm – rf
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
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Hi Vivek Jagad
Thank you for your prompt reply. Based on this guidance, the problem has been resolved.
Thank you very much.
Regards
Derry
Thank you Derry Wang1 , glad it has been resolve thank you for the confirmation.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.