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Sophos Connect Installation

Hello All,

Recently we are facing issue while installing sophos connect attached snip for your reference .please verify it and provide solution and help me to resolve this issue.

Thanks in advance.

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emmosophos 6 months ago +3 verified

Hello Community, This issue is being tracked under NCL-1844 External KB: https://support.sophos.com/support/s/article/KB-000046097?language=en_US Workaround Before installing Sophos Connect Client…

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0 Vivek Jagad 6 months ago

Hi Pradeep ,

Thank you for reaching out to the community, yes in Labs we are facing the same issue, request you log a service request, and provide us with the case number, will get the resolution expedited...

Thanks & Regards,
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Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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0 Raphael Alganes 6 months ago in reply to Vivek Jagad

As Vivek suggested above, please open a support case and kindly share with us the caseID on this thread once you have it. Thanks for your time and patience and thank you for choosing Sophos.

Regards,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
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0 Pradeep 6 months ago in reply to Raphael Alganes

Hi Team,

sorry for the delayed response the case id:07359318.Please verify it and resolve it ASAP.
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0 Pradeep 6 months ago in reply to Raphael Alganes

Hi Team,

sorry for the delayed response the case id:07359318.Please verify it and resolve it ASAP.
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0 Vivek Jagad 6 months ago in reply to Pradeep

Thank you Pradeep will help prioritize the reported issue...

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
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