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New Sophos Home License includes support for Zero-Day Protection (Sandboxing, Threat Intelligence). Cannot avail for older serial key.

New Sophos Home License includes support for (Zero-Day Protection) Sandboxing, Threat Intelligence. Cannot avail for older serial key.



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  • Hi  ,

    I have the same problem and tried to log a case via Customer Care but they denied my registration (maybe because of the Home License).

    Any other way to get this fixed?

    Regards,

    Thomas

    _______________________________________________________

    Sophos SG 210 with Sophos XG Home - 19.5 MR 2

    If a post solves your question please use the 'Verify Answer' button.

  • Hi folks,

    home licences require support from the forums, so hopefully one for the Sophos support staff will be able to answer your question.

    I expect the answer will be to apply for a new licence, build a new machine and restore a backup.

    Ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hi folks,

    home licences require support from the forums, so hopefully one for the Sophos support staff will be able to answer your question.

    I expect the answer will be to apply for a new licence, build a new machine and restore a backup.

    Ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

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