New Sophos Home License includes support for (Zero-Day Protection) Sandboxing, Threat Intelligence. Cannot avail for older serial key.
This thread was automatically locked due to age.
Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
New Sophos Home License includes support for (Zero-Day Protection) Sandboxing, Threat Intelligence. Cannot avail for older serial key.
Hi Vivek Jagad ,
I have the same problem and tried to log a case via Customer Care but they denied my registration (maybe because of the Home License).
Any other way to get this fixed?
Regards,
Thomas
_______________________________________________________
Sophos SG 210 with Sophos XG Home - 20.0 MR 1
If a post solves your question please use the 'Verify Answer' button.
Hi Vivek Jagad ,
I have the same problem and tried to log a case via Customer Care but they denied my registration (maybe because of the Home License).
Any other way to get this fixed?
Regards,
Thomas
_______________________________________________________
Sophos SG 210 with Sophos XG Home - 20.0 MR 1
If a post solves your question please use the 'Verify Answer' button.
Hi folks,
home licences require support from the forums, so hopefully one for the Sophos support staff will be able to answer your question.
I expect the answer will be to apply for a new licence, build a new machine and restore a backup.
Ian
XG115W - v20.0.2 MR-2 - Home
XG on VM 8 - v21 GA
If a post solves your question please use the 'Verify Answer' button.
Hello,
Rfcat_ is right, as you’ll need to get a new license to reflect the new modules, you can then take a backup and restore.
Regards,