Working on XG115. Had a complaint that VPN not working for one user, no connect.
On investigation i discovered that an old WAN private IP that was changed to public is showing up in tracert to workstations/servers from those who can connect. This change done a year ago.
You can also access FW admin portal using this IP on internal LAN only. you cannot access admin portal form vpn for either address.
The user cannot connect as his local LAN address range is same subnet as the old WAN port IP. I have searched XG portal and I can find no entries with that IP in them. not in networking, not on routing table so cant remove it.
old WAN IP 192.168.1.2
new WAN IP 72.xx.xx.xx
[edited by: Raphael Alganes at 7:39 AM (GMT -7) on 19 Sep 2023]