Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Sophos Firewall: v19.5 MR2: Feedback and experiences

Release Post:   Sophos Firewall OS v19.5 MR2 is Now Available  

The old V19.5 MR1 Post: Sophos Firewall: v19.5 MR1: Feedback and experiences 

To make the tracking of issues / feedback easier: Please post a potential Sophos Support Case ID within your initial post, so we can track your feedback/issue. 



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  • Yes it definitely does have that feel to it. Has there been a change between the previous working-perfectly version 19.0.1 and the new everything-is-broken version 19.5.1?

    The LAN port is a LAG across 4 ports, so if there was a change with LACP or something then that could maybe trip it up.

  • There are no changes, and this behavior is the same since Day1. We are using a virtual MAC and if the interface fails, the Failover will be done. 

    So in case of Update and something does not work, you could do a failover to the other appliance to check, if this appliance accept the traffic. 

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  • You can be sure I've tried failover over, failing back, rebuilding HA. Something has changed between 19.0.1 and 19.5.1 and it's broken our cluster badly.

  • Just to follow this up. We updated to 19.5.2 and still had the same problems. We then engaged Sophos Support to join us on a support session the next morning and everything worked perfectly. It turned out that 19.5.2 did actually fix the issues with 19.5.1, but the morning we tested the upgrade, the ISP had a major outage which fairly closely mimicked the issue we were having with 19.5.1 so it appeared that the issue was still occurring.