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Sophos Home License - XGS

At home, I've a Sophos XGS 116 on which I'd like to install the Sophos Home License. I already wiped the SSD completely, but unfortunately I'm not able to install the Software Image on it. Every time when I try to boot from the USB-Stick, following Error Message appears:

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Detected Sophos XGS Physical Device.
Please get proper installation source.
timeout: can't execute '/bin/statusled-I2C': No such file or directory
press y to reboot
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Does anybody know how to Install the Home License on my XGS 116?

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rfcat_vk over 1 year ago +1 suggested

Hi, how did you wipe the SSD? There are hidden partitions which contain the hardware details. The software version of XG does not contain all the functions of the XGS series devices and you would be…

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0 dirkkotte over 1 year ago

possible, you are able to install software while HDD isn't placed within XGS.

Seems there is a marker within BIOS.

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
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0 JasP over 1 year ago in reply to dirkkotte

I tried this as a test recently and it doesn't work.

However, the biggest issue is the XGS models use AMD processors and there is currently no support for AMD processors in the Software ISO used for the home license.
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0 alan weir over 1 year ago in reply to JasP

That is not true. I have successfully used the XG on a PC with an AMD a6-7400k.

You might want to download gParted Live partitioning tool and creating a bootable USB using Etcher or Rufus. Windows is not a suitable environment for partitioning Linux formatted disks.
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0 rfcat_vk over 1 year ago in reply to JasP

As i pointed out in another thread, AMD processors used by Sophos are X86 compatible.

Ian

XG115W - v20 GA - Home

XG on VM 8 - v20 GA

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0 JasP over 1 year ago in reply to alan weir

I based this on a response made by LuCar Toni . As you say, it doesn't appear to be correct.
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0 JasP over 1 year ago in reply to alan weir

I based this on a response made by LuCar Toni . As you say, it doesn't appear to be correct.
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0 LuCar Toni over 1 year ago in reply to JasP

I never mentioned "AMD" to be unsupported in particular. If i did, it could be a misunderstanding.

As long as the processor is X86 compatible, this works fine.

But the other problem is, you will leave out the NPU completely - NPU is not included in the software installation.

Currently there are no plans to build a new image for Software and XGS Hardware. SFOS Home is solely used for software / virtualization.

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0 Serkan HANCIOGLU1 11 months ago in reply to LuCar Toni

When I load the disk outside and plug it into the hardware, it sees the number of interfaces as 1. this is why fail safe mode is switching
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