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Sophos Home License - XGS

User-SD

At home, I've a Sophos XGS 116 on which I'd like to install the Sophos Home License. I already wiped the SSD completely, but unfortunately I'm not able to install the Software Image on it. Every time when I try to boot from the USB-Stick, following Error Message appears:

-----
Detected Sophos XGS Physical Device.
Please get proper installation source.
timeout: can't execute '/bin/statusled-I2C': No such file or directory
press y to reboot
-----

Does anybody know how to Install the Home License on my XGS 116?



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  • 0

    possible, you are able to install software while HDD isn't placed within XGS.

    Seems there is a marker within BIOS.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

Reply
  • 0

    possible, you are able to install software while HDD isn't placed within XGS.

    Seems there is a marker within BIOS.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

Children
  • 0 in reply to dirkkotte

    I tried this as a test recently and it doesn't work.

    However, the biggest issue is the XGS models use AMD processors and there is currently no support for AMD processors in the Software ISO used for the home license.

  • 0 in reply to JasP

    That is not true. I have successfully used the XG on a PC with an AMD a6-7400k.

    You might want to download gParted Live partitioning tool and creating a bootable USB using Etcher or Rufus. Windows is not a suitable environment for partitioning Linux formatted disks.

  • 0 in reply to JasP

    As i pointed out in another thread, AMD processors used by Sophos are X86 compatible.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to alan weir

    I based this on a response made by . As you say, it doesn't appear to be correct.

  • 0 in reply to alan weir
    alan weir said:
    You might want to download gParted Live partitioning tool and creating a bootable USB using Etcher or Rufus. Windows is not a suitable environment for partitioning Linux formatted disks.

    Unlike XG hardware, the inability to install Home on XGS is nothing to do with the SSD. You can replace the SSD with a brand new unused, unformatted SSD and you still get the same error. The test Home makes for Sophos hardware is different for XGS hardware and, I would guess based on the BIOS.

  • 0 in reply to JasP

    I never mentioned "AMD" to be unsupported in particular. If i did, it could be a misunderstanding. 

    As long as the processor is X86 compatible, this works fine. 

    But the other problem is, you will leave out the NPU completely - NPU is not included in the software installation.

    Currently there are no plans to build a new image for Software and XGS Hardware. SFOS Home is solely used for software / virtualization. 

    __________________________________________________________________________________________________________________

  • 0 in reply to LuCar Toni

    When I load the disk outside and plug it into the hardware, it sees the number of interfaces as 1. this is why fail safe mode is switching

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