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DNAT Rule not Working

I need a help. 

I made a DNAT configuration on our sophos XG 210, to able to access some service on our network but until now, when i try to check if the port is open or not, still closed and service not work externally, using public ip. 

screenshot In attached:



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  • You have the DNAT service changed when you don't need to? (API_service)

    When creating a DNAT rule, should you leave the Translated Service as the original if it does not need to be changed? sorry, I'm using the UTM and don't know the proper wording, but am referring to the way the UTM NAT rules are created, where you don't change the service unless you have to because it could cause issues. Does it apply to the XG too and could it be causing issues??

  • Hi alan weir , thanks for your support. 


    Did you switch the DAR service when you didn't need it? (API service) A: I changed the port to 8000, as I suspected that port 6050 was being used by another service. e By default, the API service we intend to publish runs on port 8000, so decide to keep it on that port. When creating a DNAT rule, should you leave the Translated Service as the original if it doesn't need to be changed? A: Yes. I didn't change any settings. Does this apply to the XG as well and could it be causing problems? A: I believe so.
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  • Hi alan weir , thanks for your support. 


    Did you switch the DAR service when you didn't need it? (API service) A: I changed the port to 8000, as I suspected that port 6050 was being used by another service. e By default, the API service we intend to publish runs on port 8000, so decide to keep it on that port. When creating a DNAT rule, should you leave the Translated Service as the original if it doesn't need to be changed? A: Yes. I didn't change any settings. Does this apply to the XG as well and could it be causing problems? A: I believe so.
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