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Not able to upload firmware and upgrade firmware on Sophos XG SFVH

Amaranath Savarimuthu

I had deployed the sophos xg SFOS 19.0.0 GA-Build317 on vmware and its working fine The problem is I am not able upload the firmware to upgrade / if click download firmware on GUI nothing happens. I can see the disk utilization not a issue. 

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when click download, nothing happens, I am trying almost for one week and same result if I download and upload it manually. 

then the screen stays here. 

the firmware checksum is matching, tried from different browser, restarted sohpos. no luck.

any idea how to fix? 



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  • 0

    Likely you are affected by a Problem with your disk.

    Check on advanced Shell df -h   if your /var/ partition is only 3.7G 

    __________________________________________________________________________________________________________________

  • 0 in reply to LuCar Toni

    yes, how to expend the disk on Sophos? I am using VMware ESXi. 


    SFVH_VM01_SFOS 19.0.2 MR-2-Build472# df -hT
    Filesystem Type Size Used Available Use% Mounted on
    none aufs 594.3M 1.3M 549.6M 0% /
    none aufs 1.9G 20.0K 1.9G 0% /dev
    none tmpfs 1.9G 33.6M 1.9G 2% /tmp
    none tmpfs 1.9G 14.6M 1.9G 1% /dev/shm
    /dev/boot ext4 126.2M 32.9M 90.6M 27% /boot
    /dev/mapper/mountconf
    ext4 558.1M 69.7M 484.4M 13% /conf
    /dev/content ext4 11.8G 427.2M 11.4G 4% /content
    /dev/var ext4 3.7G 3.4G 294.3M 92% /var

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  • 0 in reply to LuCar Toni

    yes, how to expend the disk on Sophos? I am using VMware ESXi. 


    SFVH_VM01_SFOS 19.0.2 MR-2-Build472# df -hT
    Filesystem Type Size Used Available Use% Mounted on
    none aufs 594.3M 1.3M 549.6M 0% /
    none aufs 1.9G 20.0K 1.9G 0% /dev
    none tmpfs 1.9G 33.6M 1.9G 2% /tmp
    none tmpfs 1.9G 14.6M 1.9G 1% /dev/shm
    /dev/boot ext4 126.2M 32.9M 90.6M 27% /boot
    /dev/mapper/mountconf
    ext4 558.1M 69.7M 484.4M 13% /conf
    /dev/content ext4 11.8G 427.2M 11.4G 4% /content
    /dev/var ext4 3.7G 3.4G 294.3M 92% /var

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