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Malware 'Unscannable' was detected and blocked / *ALERT* Sophos XG Firewall - HTTP virus detected

Hi everyone, 

We are getting thousands of alerts from our Sophos XG at the moment, and with the below error alert ID and message:

Any possible causes of this?

Alert ID: 8001

Malware 'Unscannable' was detected and blocked in a download from

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