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  • Anyone else experience issues uploading the v19 MR1 firmware on VMWare? Running v19 GA but the 19 MR1 will not upload into the empty slot. The "spinning wheel" on the upload screen starts for a few seconds, then just stops. On another occasion as soon as the upload started it went straight back to the login screen. Tried rebooting the firewall but still the same.

    Firewall was originally built from the 19 GA OVA template, and VI-19.0.1_MR-1.VMW-350.sig is what i am trying to upload.

  • Had the same issue when uploading the new firmware from Sophos Central to a hardware XG210 runnning v19.0 GA build 317, just the wheel was spinning for some seconds, then  - nothing. Tried "upload" and "upload&boot", did not change a thing. When I went to local access to the webadmin with a local download of the new firmware, everything went through. Now testing on V19 MR1.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • It is not officially supported to upload a Firmware via SSO from Central. The reason is simply the performance by uploading such a big file to central and then to the firewall is to performance intense. Therefore an upgrade from Central should be done via Central Firmware upgrade, once the firmware is available and not via Upload over the SSO channel. 

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  • I guessed that, that why I tested it locally afterwards. Thanks for clarifying this!

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • I guessed that, that why I tested it locally afterwards. Thanks for clarifying this!

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

Children
  • It is not "per se" blocked, as you might want to upload a small file like a Backup, or download something like a XML Export. 

    But such junks of data like a firmware update is pretty quickly blocked by the system. 

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