Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Pls help me filling out the Default CA for remote-access SSL VPN !?

Hello,

I am running Sophos XG (Home) 18.5.4 MR4 and about to set up a remote-access SSL VPN profile, but changing SSL VPN settings will just not work and settings keep reverting back to default. There have been at least 2 precedences to my knowledge that have things to do with the certificates in the system:

_Precedence #1: https://community.sophos.com/sophos-xg-firewall/f/discussions/126620/xg-18-0-4-ssl-vpn-options-do-not-save-apply

_Precedence #2: https://community.sophos.com/sophos-xg-firewall/f/discussions/96195/unable-to-save-ssl-vpn-configuration-and-or-download-client

Now that I know changing the Default CA (left blank in my system) or re-generating the ApplianceCertificate can fix this, but the latter one can be riskier and thus requiring Sophos Support Specialist. Since I am only a home user, asking for specialists' help can be a hassle.

Any Sophos tech support staff here can help me filling out the Default CA, especially the passphrase ? Thank you very much in advance.



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  • Hello buddy, thanks for your reply.

    Here is my Appliance Certificate:

    Here is my system's host name, which also happens to be the serial number in my license:

    So what to do with my blank Default CA now ? Which information should I be inputting into it, particularly the 'Common Name' field ?

    HP T620 Plus @ Sophos XG v19.5.3 MR3 - Build 652.

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