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Pls help me filling out the Default CA for remote-access SSL VPN !?

Hello,

I am running Sophos XG (Home) 18.5.4 MR4 and about to set up a remote-access SSL VPN profile, but changing SSL VPN settings will just not work and settings keep reverting back to default. There have been at least 2 precedences to my knowledge that have things to do with the certificates in the system:

_Precedence #1: https://community.sophos.com/sophos-xg-firewall/f/discussions/126620/xg-18-0-4-ssl-vpn-options-do-not-save-apply

_Precedence #2: https://community.sophos.com/sophos-xg-firewall/f/discussions/96195/unable-to-save-ssl-vpn-configuration-and-or-download-client

Now that I know changing the Default CA (left blank in my system) or re-generating the ApplianceCertificate can fix this, but the latter one can be riskier and thus requiring Sophos Support Specialist. Since I am only a home user, asking for specialists' help can be a hassle.

Any Sophos tech support staff here can help me filling out the Default CA, especially the passphrase ? Thank you very much in advance.



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Parents Reply
  • Essentially the issue occur due the case of missing information in contact information. You need to fill out those information on the website with your address etc. 

    This will help for the next time - For this appliance, you need to fill out your information as well as a Private Key Passphrase, which is not needed for anything else. So you can simply leave everything as it is - Fill out your contact information and hit save. 

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