office 2021 activation blocked

hello

I have an xg210 and im trying to allow the activation of office 2021

i added all the urls in the web exception , and gave allow all to a specific ip to test , still it is not working 

nothing is shown as blocked in the logs 

edit : when i install wireshark , it works !

what can i check exactly ?

so i was able to pinpoint the internet status of office is related to the Network Connection Status Indicator (NCSI) of microsoft .. i am trying to allow access to the servers of NCSI for everyone in my subnet . i added them to the web exception but it didnt work .. should i have a firewall rule for everyone to allow access ( other than the initial deny rule ) ? shouldnt the exception work for everything ??

please enlighten me



added new info
[edited by: TarekHalloun at 11:47 AM (GMT -7) on 19 Jul 2022]
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  • Hi,

    Please post a copy of your web exceptions.

    ian

    XG115W - v19.5 GA - Home

    Test machine - Asus P10S-i E3-1225v5, 6gb, 4 intel NICs, v19.5 GA

    If a post solves your question please use the 'Verify Answer' button.

  • crl.microsoft.com/pki/crl/products/MicrosoftProductSecureServer.crl
    odc.officeapps.live.com
    europe.odcsm1.live.com.akadns.net
    ^([A-Za-z0-9.-]*\.)?microsoft\.com/?
    activation-v2.sls.microsoft.com
    crl.microsoft.com/pki/crl/products/MicrosoftProductSecureCommunicationsPCA.crl
    purchase.mp.microsoft.com
    validation-v2.sls.microsoft.com
    crl.microsoft.com/pki/crl/products/MicProSecSerCA_2007-12-04.crl
    crl.microsoft.com/pki/crl/products/MicrosoftRootAuthority.crl
    activation.sls.microsoft.com
    sls.microsoft.com
    licensing.mp.microsoft.com
    go.microsoft.com
    login.live.com
    displaycatalog.md.mp.microsoft.com
    ^([A-Za-z0-9.-]*\.)?msn\.com/?
    licensing.md.mp.microsoft.com
    validation.sls.microsoft.com
    displaycatalog.mp.microsoft.com
    www.microsoft.com/pki/crl/products/MicrosoftProductSecureCommunicationsPCA.crl
    purchase.md.mp.microsoft.com
    ols.officeapps.live.com
    prod.odcsm1.live.com.akadns.net

    weirdly it works when i installed wireshark on my pc !

Reply
  • crl.microsoft.com/pki/crl/products/MicrosoftProductSecureServer.crl
    odc.officeapps.live.com
    europe.odcsm1.live.com.akadns.net
    ^([A-Za-z0-9.-]*\.)?microsoft\.com/?
    activation-v2.sls.microsoft.com
    crl.microsoft.com/pki/crl/products/MicrosoftProductSecureCommunicationsPCA.crl
    purchase.mp.microsoft.com
    validation-v2.sls.microsoft.com
    crl.microsoft.com/pki/crl/products/MicProSecSerCA_2007-12-04.crl
    crl.microsoft.com/pki/crl/products/MicrosoftRootAuthority.crl
    activation.sls.microsoft.com
    sls.microsoft.com
    licensing.mp.microsoft.com
    go.microsoft.com
    login.live.com
    displaycatalog.md.mp.microsoft.com
    ^([A-Za-z0-9.-]*\.)?msn\.com/?
    licensing.md.mp.microsoft.com
    validation.sls.microsoft.com
    displaycatalog.mp.microsoft.com
    www.microsoft.com/pki/crl/products/MicrosoftProductSecureCommunicationsPCA.crl
    purchase.md.mp.microsoft.com
    ols.officeapps.live.com
    prod.odcsm1.live.com.akadns.net

    weirdly it works when i installed wireshark on my pc !

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