office 2021 activation blocked

hello

I have an xg210 and im trying to allow the activation of office 2021

i added all the urls in the web exception , and gave allow all to a specific ip to test , still it is not working 

nothing is shown as blocked in the logs 

edit : when i install wireshark , it works !

what can i check exactly ?

so i was able to pinpoint the internet status of office is related to the Network Connection Status Indicator (NCSI) of microsoft .. i am trying to allow access to the servers of NCSI for everyone in my subnet . i added them to the web exception but it didnt work .. should i have a firewall rule for everyone to allow access ( other than the initial deny rule ) ? shouldnt the exception work for everything ??

please enlighten me



added new info
[edited by: TarekHalloun at 11:47 AM (GMT -7) on 19 Jul 2022]
Parents
  • Hi,

    Please post a copy of your web exceptions.

    ian

    XG115W - v19.5 GA - Home

    Test machine - Asus P10S-i E3-1225v5, 6gb, 4 intel NICs, v19.5 GA

    If a post solves your question please use the 'Verify Answer' button.

  • crl.microsoft.com/pki/crl/products/MicrosoftProductSecureServer.crl
    odc.officeapps.live.com
    europe.odcsm1.live.com.akadns.net
    ^([A-Za-z0-9.-]*\.)?microsoft\.com/?
    activation-v2.sls.microsoft.com
    crl.microsoft.com/pki/crl/products/MicrosoftProductSecureCommunicationsPCA.crl
    purchase.mp.microsoft.com
    validation-v2.sls.microsoft.com
    crl.microsoft.com/pki/crl/products/MicProSecSerCA_2007-12-04.crl
    crl.microsoft.com/pki/crl/products/MicrosoftRootAuthority.crl
    activation.sls.microsoft.com
    sls.microsoft.com
    licensing.mp.microsoft.com
    go.microsoft.com
    login.live.com
    displaycatalog.md.mp.microsoft.com
    ^([A-Za-z0-9.-]*\.)?msn\.com/?
    licensing.md.mp.microsoft.com
    validation.sls.microsoft.com
    displaycatalog.mp.microsoft.com
    www.microsoft.com/pki/crl/products/MicrosoftProductSecureCommunicationsPCA.crl
    purchase.md.mp.microsoft.com
    ols.officeapps.live.com
    prod.odcsm1.live.com.akadns.net

    weirdly it works when i installed wireshark on my pc !

  • Thank you for posting. Your exception list is very messy. I am sorry but I can’t  post a copy mine due to limitations of this iPad.

    ian

    XG115W - v19.5 GA - Home

    Test machine - Asus P10S-i E3-1225v5, 6gb, 4 intel NICs, v19.5 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Hi,

    this is not good, pc with limited functions and an iPad, here goes.


    there are three versions, two are default in v19 and not editable.

    You might need to create your own buy combing entries.

    ian

    XG115W - v19.5 GA - Home

    Test machine - Asus P10S-i E3-1225v5, 6gb, 4 intel NICs, v19.5 GA

    If a post solves your question please use the 'Verify Answer' button.

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