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OTP for admin failing to create - couldn't validate the OTP token

After setting up a new XGS136 with 18.5 MR2

one of the first thing I wanted to do is enable OTP for the admin user.

I did this on other machines and it worked.

Here, I have now tried to create the OTP about 20 times, it does not work. Everytime I try to validate the code from the QR Code, it says "couldn't validate the OTP token". Is there some console log about that?

I have 3 Authenticators and all show the same code, when I scan the QR code.

OK, while writing this: it came to my mind, it's a system time issue, because XGS has not enabled NTP as default.

Machine time is 2022-03-24 12:51:28 Europe/Berlin

but current time is 12:44

Enabled NTP, that fixed the time.

But still cannot validate OTP.

Even rebootet Appliance.

No luck.

Any idea?



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