View Users OTP code missing since firmware upgrade to 18.5.2

Hi Liam Evans: Thank you for reaching out to the Sophos community team. That setting has been removed due to security reasons - Any method that encourages Administrators to pre-generate soft token initialization codes and print out the QR codes, or distribute them through some other means, is inherently insecure.

So from V18.5 MR-2 onwards, If OTP is on for users then the user requires to self-initialize their OTP by logging on first to the User Portal with their username and password.

https://community.sophos.com/sophos-xg-firewall/f/discussions/131468/sophos-firewall-v18-5-mr2-feedback-and-experiences/484223#484223

there's a good answer from RichBaldry about OTP codes removed.

More secure yes, and far more friction for both admins and the user community. Not a fan of this change.