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Why is the -release- link still in quarantine digest email

Eirik

Hello,

Ref:

https://support.sophos.com/support/s/article/KB-000039442?language=en_US

I do not really mind this change, I think it is healthy for users to think a couple of minutes before releasing emails - thus having to log in is a good thing.

But why in heavens is the "Release" link still in the quarantine digest email being sent out if it has absolutely no function, one year after the feature was disabled?

Running SFOS 18.0.4 MR-4 - no new available firmware for me. 



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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for taking the time to reach out; I have forwarded this over to our team for their feedback. 

    Thanks,

    • 0 in reply to FormerMember

      Thank you for forwarding this internally. This should be an really easy fix.

      The circumstance is very confusing for users, we do get a lot of internal support requests regarding the that the feature does not work - Users do not mind, but they complain about the link and reference being there. This is especially bad, since I am not able to change the template of the email.

      Regards

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