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Client Authentication Agent - You are not allowed to log in from this machine

After trying to log in the CAA I get this message.

Credentials are AD domain credentials. I have tried both with OTP and without (after toggling OTP for user portal ON/OFF) but it makes no difference, in both cases I get the same message.

If I do enter an incorrect password, it will tell me Invalid username/password, so it looks like the password entered is correct.

Under Administration - Device Access I have enabled Client Authentication on LAN zone (which is where the client is also connecting). I have also enabled AD SSO on LAN zone to see if that changes anything but it doesn't seem to make a difference.

What am I missing?



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