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Discussions Sophos firewall manager cannot template latest sfos releases

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Sophos firewall manager cannot template latest sfos releases

ClerpremSpa over 4 years ago

Latest SFM compatibility files show templating as unsupported. Why?

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0 Vishal_R over 4 years ago

Hi ClerpremSpa,

Will you please share the snapshot for the issue or error which you are observing?

Also please share the SFM model and firmware version.

Regards,

Vishal Ranpariya
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 ClerpremSpa over 4 years ago in reply to Vishal_R

SFM v15 v17.1.2 MR2
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0 ClerpremSpa over 4 years ago in reply to Vishal_R

SFM v15 v17.1.2 MR2
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0 Vishal_R over 4 years ago in reply to ClerpremSpa

Hi ClerpremSpa

Thanks for sharing the snapshot. Based on snapshot it seems issue getting matched with recent known issue which we observed.

NCCC-9913 : Template forward compatibility is with 'Not applicable' for older version of SF 17.5 after releasing SF 17.5 MR10

As of now GES is working with Dev team and will keep you posted with further progress on same.

Regards,

Vishal Ranpariya
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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