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APX AP after RED device

We put a APX AP after a RED device , but is doesn't show up at the XG managment tool.

 

LED is solid green.

 

Can someone point me in the good direction ???



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  • hello ,

     

    The APX receive a IP addres so that's OK , i can register the AP in Central

     

    The Red is in Standard/Unified mode


    tcpdump 'host 1.2.3.4 give me this

    13:51:51.618298 reds1, IN: IP 10.10.0.158.47743 > 1.2.3.4.2712: Flags [S], seq 3561524411, win 29200, options [mss 1300,sackOK,TS val 4294943223 ecr 0,nop,wscale 6], length 0


    can someone tell me simple how to route

  • Hi  

    Thanks for the sharing the packet details.

    As per the packet request, the AP is getting leased IP 10.10.0.158 and it is communicating with 1.2.3.4.2712 ( awed service - Service for wireless protection).So it should come under "Pending Access Point".If it is not coming under pending list then create a plain rule for APX IP 10.10.0.158 or what ever IP getting leased on XG to allow Internet or firmware download request. If any packets going towards WAN from APX IP then it is trying to get firmware and wait for few minutes till firmware of APX get updated.

    Later on you may check again "Pending Access Point" and if still not coming then try by rebooting APX once and confirm.

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support

    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'Verify Answer' link.

Reply
  • Hi  

    Thanks for the sharing the packet details.

    As per the packet request, the AP is getting leased IP 10.10.0.158 and it is communicating with 1.2.3.4.2712 ( awed service - Service for wireless protection).So it should come under "Pending Access Point".If it is not coming under pending list then create a plain rule for APX IP 10.10.0.158 or what ever IP getting leased on XG to allow Internet or firmware download request. If any packets going towards WAN from APX IP then it is trying to get firmware and wait for few minutes till firmware of APX get updated.

    Later on you may check again "Pending Access Point" and if still not coming then try by rebooting APX once and confirm.

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support

    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'Verify Answer' link.

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