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Internet does not work when connected to Global protect vpn

Sameera S

Hi Guys,

 

One of the client is facing issues while connecting to VPN, once he gets connected to global protect VPN he is not able to browse in Sophos environment, where as when he is connected to open network and he can connect to VPN as well he is able to access the internet.

Please suggest



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    Hi  

    Can you please confirm the global protect VPN running in full tunnel mode or split tunnel mode?

    If it is set with full tunnel mode then all system traffic including the remote VPN network + Internet will be routed to VPN gateway only. At their end they required rule or ACL to forward VPN traffic to WAN if traffic is for WAN.

    If it is split tunnel mode then Internet traffic will be routed to system gateway and Remote VPN network for which route added under system with global protect VPN connection only that will be routed to VPN gateway.

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support
    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'Verify Answer' link.

Reply
  • 0

    Hi  

    Can you please confirm the global protect VPN running in full tunnel mode or split tunnel mode?

    If it is set with full tunnel mode then all system traffic including the remote VPN network + Internet will be routed to VPN gateway only. At their end they required rule or ACL to forward VPN traffic to WAN if traffic is for WAN.

    If it is split tunnel mode then Internet traffic will be routed to system gateway and Remote VPN network for which route added under system with global protect VPN connection only that will be routed to VPN gateway.

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support
    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'Verify Answer' link.

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