This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SSL VPN Remote Access: I am unable to access files on my network from a remote location

I am unable to access files on my network from a remote location.

I downloaded the agent from my user portal, and I was able to connect. In fact it assigned me an IP address from the range I put in the settings on the XG firewall.

But I cannot access files in my office from my PC with this VPN agent. It brings no error message.

I need assistance with this.

Thanks.

PS: I AM quite new here. Been asking too much questions though.

This thread was automatically locked due to age.

Parents

0 Deo Angelo Lim over 6 years ago

Hi,

Good day!

Have you created a Firewall rule that allows resources to be accessed on your VPN? If not, you have to create a firewall rule from LAN to VPN and VPN to LAN. See instructions below:

1. Source host = Any(This is initial, you could make it specific)

2. Destination host = Any(This is initial, you could make it specific)

3. Services = Any(This is initial, you could make it specific)

NOTE: As default and suggested, no NAT is needed.

Warm Regards,

Deo Angelo Lim

Deo Angelo P. Lim | Technical Manager - Philippines

Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

ARMLINK COMPUTER CENTER

M +63 917 720 2755

E deo@armlinkccs.com

Skype: deoangelo.lim
Cancel
Vote Up 0 Vote Down

Cancel
0 ZadokXerxes over 6 years ago in reply to Deo Angelo Lim

I did this, for IPSec site to site connections.

Do I have to do this for SSL VPN Remote access too?
Cancel
Vote Up 0 Vote Down

Cancel
0 Deo Angelo Lim over 6 years ago in reply to ZadokXerxes

Hi,

Good day!

No mate, it means you are on the right track. Do you have an authentication server integrated to SophosXG? You may please send a screenshot of the SSL Remote Access config.

Warm Regards,

Deo

Deo Angelo P. Lim | Technical Manager - Philippines

Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

ARMLINK COMPUTER CENTER

M +63 917 720 2755

E deo@armlinkccs.com

Skype: deoangelo.lim
Cancel
Vote Up 0 Vote Down

Cancel
0 ZadokXerxes over 6 years ago in reply to Deo Angelo Lim

I am still unable to access files in my network. Do I need to configure the SSL VPN Adapter on my PC?
Cancel
Vote Up 0 Vote Down

Cancel
0 VikenNajarian over 6 years ago in reply to ZadokXerxes

Hi,

Did you configure the permitted network ressources in the "SSL VPN (Remote Access)" tab ?

Viken

XG Certified Architect

Sophos Gold Partner - Reseller from Lyon, France
Cancel
Vote Up 0 Vote Down

Cancel
0 Deo Angelo Lim over 6 years ago in reply to ZadokXerxes

Hi,

Good day!

This is correct config. Please let us show the permitted networks on the SSL VPN config.

Warm Regards,

Deo

Deo Angelo P. Lim | Technical Manager - Philippines

Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

ARMLINK COMPUTER CENTER

M +63 917 720 2755

E deo@armlinkccs.com

Skype: deoangelo.lim
Cancel
Vote Up 0 Vote Down

Cancel
0 ZadokXerxes over 6 years ago in reply to Deo Angelo Lim

The server I am trying to access is on the permitted networks.

Assming the server address is 10.10.8.1, in a network 10.10.8.0/24

This network address was permitted

It is within the HQ_LAN Subnet
Cancel
Vote Up 0 Vote Down

Cancel
0 ZadokXerxes over 6 years ago in reply to VikenNajarian

I have done this
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 ZadokXerxes over 6 years ago in reply to VikenNajarian

I have done this
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data