Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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SSL VPN Remote Access: I am unable to access files on my network from a remote location

I am unable to access files on my network from a remote location.

 

I downloaded the agent from my user portal, and I was able to connect. In fact it assigned me an IP address from the range I put in the settings on the XG firewall.

 

But I cannot access files in my office from my PC with this VPN agent. It brings no error message.

I need assistance with this.

 

Thanks. 

 

PS: I AM quite new here. Been asking too much questions though. 



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Parents
  • Hi,


    Good day!

     

    Have you created a Firewall rule that allows resources to be accessed on your VPN? If not, you have to create a firewall rule from LAN to VPN and VPN to LAN. See instructions below:

     

    1. Source host = Any(This is initial, you could make it specific)

    2. Destination host = Any(This is initial, you could make it specific)

    3. Services = Any(This is initial, you could make it specific)

     

    NOTE: As default and suggested, no NAT is needed.


    Warm Regards,

    Deo Angelo Lim

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

Reply
  • Hi,


    Good day!

     

    Have you created a Firewall rule that allows resources to be accessed on your VPN? If not, you have to create a firewall rule from LAN to VPN and VPN to LAN. See instructions below:

     

    1. Source host = Any(This is initial, you could make it specific)

    2. Destination host = Any(This is initial, you could make it specific)

    3. Services = Any(This is initial, you could make it specific)

     

    NOTE: As default and suggested, no NAT is needed.


    Warm Regards,

    Deo Angelo Lim

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

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