Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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SSL VPN Remote Access: I am unable to access files on my network from a remote location

ZadokXerxes

I am unable to access files on my network from a remote location.

 

I downloaded the agent from my user portal, and I was able to connect. In fact it assigned me an IP address from the range I put in the settings on the XG firewall.

 

But I cannot access files in my office from my PC with this VPN agent. It brings no error message.

I need assistance with this.

 

Thanks. 

 

PS: I AM quite new here. Been asking too much questions though. 



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  • 0

    Hi,


    Good day!

     

    Have you created a Firewall rule that allows resources to be accessed on your VPN? If not, you have to create a firewall rule from LAN to VPN and VPN to LAN. See instructions below:

     

    1. Source host = Any(This is initial, you could make it specific)

    2. Destination host = Any(This is initial, you could make it specific)

    3. Services = Any(This is initial, you could make it specific)

     

    NOTE: As default and suggested, no NAT is needed.


    Warm Regards,

    Deo Angelo Lim

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

  • 0 in reply to Deo Angelo Lim

    I did this, for IPSec site to site connections.

     

    Do I have to do this for SSL VPN Remote access too?

  • 0 in reply to ZadokXerxes

    Hi,


    Good day!

     

    No mate, it means you are on the right track. Do you have an authentication server integrated to SophosXG? You may please send a screenshot of the SSL Remote Access config. 


    Warm Regards,

    Deo

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

  • 0 in reply to Deo Angelo Lim

     

    I am still unable to access files in my network. Do I need to configure the SSL VPN Adapter on my PC?

  • 0 in reply to ZadokXerxes

    Hi,

     

    Did you configure the permitted network ressources in the "SSL VPN (Remote Access)" tab ?

    Viken

    XG Certified Architect

    Sophos Gold Partner - Reseller from Lyon, France

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