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XG210 crashed today

VikenNajarian

Hello,

The XG210 of my Custommer crashed today at 8:50AM, we were not able to ping the LAN IP or the WAN IP.

The firmware version is 17.1 GA.

It came back after a manual reboot.

Once online again I saw in the "performance" tab that we had an anormal high number of sessions at 8h50 which I guess it's the cause why the firewall crashed.

I don't really know what can cause such a high number of sessions, in normal use the sessions number is between 300 and 600 on this firewall...

Any advice ?


I opened a case with the number: 8183274

 

Viken



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  • 0

    I had a similar experience.

    My XG 230 running 17.1 GA hot a Load Average of above 15 which made the CPU get stuck at 98+%

     

    I had to pull the plug and reboot it to get it back. It too reports high CPU. Only since 17.1 was loaded though.

    Sophos XG 450 (SFOS 18.5.1 MR-1)

    Sophos R.E.D 50 x 2

    Always configuring new stuff.....

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  • 0

    I had a similar experience.

    My XG 230 running 17.1 GA hot a Load Average of above 15 which made the CPU get stuck at 98+%

     

    I had to pull the plug and reboot it to get it back. It too reports high CPU. Only since 17.1 was loaded though.

    Sophos XG 450 (SFOS 18.5.1 MR-1)

    Sophos R.E.D 50 x 2

    Always configuring new stuff.....

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