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Error messages

Recently I am getting a lot of error messages that say "Sophos Mobile Security has stopped responding but a report has been generated to help the developers fix the issue". This is happening every few seconds while I am using my phone.

Moto G 4.

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0 Gowtham Mani over 6 years ago

Hi Philip & everyone,

Thanks for bringing this to our attention. The development team is working on a hotfix to address this issue as soon as possible. I will keep the thread updated on the progress.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Gowtham Mani over 6 years ago

Hi Philip & everyone,

Thanks for bringing this to our attention. The development team is working on a hotfix to address this issue as soon as possible. I will keep the thread updated on the progress.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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Children

+1 MoFra over 6 years ago in reply to Gowtham Mani

Just received an update to 7.2.2526 (19) and seems to run smoothly now. Thanks for caring
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0 Philip Harrison over 6 years ago in reply to Gowtham Mani

Just received the update this morning and so far I haven't seen the error message.

Thanks for responding so swiftly.
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