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Problem with tablet

Senzorei

I went to configure my Sophos security and the privacy advisor told me to get a pin code. This tablet (most probably) didn't have a pin code option and i was unaware of it until after i set up my pin code I restarted my tablet and it wont let me unlock it. After i do the slide with the finger it does nothing. Could you please help me? Im using a Flytouch 3/Superpad 3. Model is Sawee10. Thank you for your help

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    Correction, i didn't set up a pin code, but the drawing thing security option.

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      Hello,

      Sophos Mobile Security does not provide this lock function. We do only point to the operating system menu to activate it.

      So what you are encountering is not a Sophos Mobile Security issue, but an operating System one where Sophos cannot help.

      Regards
      Thomas

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