Hi,
I just installed sophos on my htc one. I went through the options and set up a password for the theft tab. I received an email stating the password etc.
I then clicked on encrypt phone data. When this had finished I'm on a page 'decrypt storage' asking for a password. It won't accept the one I typed in for the 'theft' tab so I appear to be locked out of my new phone.
Can anyone help.
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