Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 5 subscribers
  • Views 14983 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SMC is unable to relay

jkalten

Hello everybody here at this board!

I'm new here and with the Sophos Mobile Control. Our SMC should be configured to use it with iPhones. With an activated SIM-card there are no problems, but the hugh amount of the phones must be configured witch inactivated SIM-cards over the push function by SMTP. And here is the problem, that the SMC say in log-files 

SMTPAddressFailedException: 550 5.7.1 Unable to relay

But I don't where the problem is. A mail account on the phones is set up and receive normal mails. In the Sophos Configuration Wizards is the test mail send correctly - so the connection to the exchange server is established. But when I go to the device inventory and press the icon to deploy mobile phone or send an order packet it came to error -7 for this order and in the log is the error from above.

Thank you for your help

Best regards,
Jan

:47940


This thread was automatically locked due to age.
Parents
  • 0

    Hi JamieEvans,

    thank you for your answer.

    I'm using an Exchange Server 2007 without SMTP authentication. The receive connectors are set to relay anonymous requests.

    The originator address for the provisioning is ****@outlook.de from Microsoft. This is configured in the mail app from Apple and I can receive normal emails. Therefore, there is no problem with the iPhone.

    I've tested the outlook.de-address in the configuration wizard and behold "Error while testin SMTP: could not send mail: Invalid Addesses. Therefore, there is no problem with the SMC too.

    But where is the problem for the exchange? What are the needs for the SMC on the exchanges site?

    :48086
Reply
  • 0

    Hi JamieEvans,

    thank you for your answer.

    I'm using an Exchange Server 2007 without SMTP authentication. The receive connectors are set to relay anonymous requests.

    The originator address for the provisioning is ****@outlook.de from Microsoft. This is configured in the mail app from Apple and I can receive normal emails. Therefore, there is no problem with the iPhone.

    I've tested the outlook.de-address in the configuration wizard and behold "Error while testin SMTP: could not send mail: Invalid Addesses. Therefore, there is no problem with the SMC too.

    But where is the problem for the exchange? What are the needs for the SMC on the exchanges site?

    :48086
Children
No Data
Unfiltered HTML