Hi everyone.
Whenever, from my SMC Admin web interface, I try to push any tasks to my android tablets, the tasks fail.
When I click on the magnifying lens next to the tasks, I noticed that the tasks fail with the following error message:
Error description: Phone number not found.
Error code: -17
It also look like the clients don't auto-syncrhonize. To get them to check in with the server, we have to go on the Sophos control app and manually sync. (which I think shouldn't be the normal behavior).
This is my environment:
Server: SMC 4.0.0.4, regularly licensed
Clients: Android 4.2 tablets, with control software version 4.1.1879 (I tried the most recent too, but got the same error). I deployed the tablets by going to the self service portal and clicking on Register New Device, and then clicked on the link to configure the device. The tablets don't have a SIM card, and can connect to the Sophos server through USB internet (configured correctly).
Any help would be greatly appreciated.
Thanks,
Fabrizio
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