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SMSec synchronization overdue - Can I force a sync from the server?

Hi,

I've pushed out the auto enrol to our mobile devices (Apple & Android) instructing the users to scan the QR code which sets the device as managed. It then requires an initial SMSec sync - do I have to instruct the users to do this or can I force this from the central server?

Thanks



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  • Thanks, what I don't understand is (if everything is configured correctly) initially the devices are showing as  "Managed" and "Compliant" its then the device goes into uncompliant showing SMSec synchronization overdue.

    So I then need to get the client to force a sync? As 24 hours have passed and the devices aren't automatically syncing.

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